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Terms & Conditions/Privacy Policy
A LEGAL DISCLAIMER
TERMS AND CONDITIONS
Effective Date: July 15, 2025
Business Name: Rock Solid Illumination & Automation ("we", "our", or "us")
By using our services, visiting our website, or opting into SMS/text communications, you agree to the following terms:
1. SERVICES
We provide professional low-voltage outdoor lighting and automation services. All estimates, project timelines, and pricing are subject to change until confirmed in writing.
2. TEXT MESSAGING
By submitting your phone number and opting in, you agree to receive SMS/text messages from us, including appointment reminders, service updates, and occasional promotions. Standard message and data rates may apply.
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Message frequency varies based on your interactions, but you can expect up to 4 messages per month.
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You can opt out at any time by replying STOP.
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For help, reply HELP or contact us using the information below.
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Consent to receive texts is not a condition of purchase.
3. CANCELLATIONS & RESCHEDULING
Please provide at least 24 hours' notice for cancellations or appointment changes. Fees may apply for late changes or no-shows.
4. WARRANTIES
Warranties vary by product and are detailed in your individual service agreement.
5. LIMITATION OF LIABILITY
We are not responsible for indirect, incidental, or consequential damages to the extent permitted by law.
6. GOVERNING LAW
These terms are governed by the laws of the State of [Your State]. Disputes will be resolved in the courts of that jurisdiction.
🔒 PRIVACY POLICY
Effective Date: July 15, 2025
At Rock Solid Illumination & Automation, your privacy is a priority. This policy outlines how we handle your data.
1. INFORMATION WE COLLECT
We may collect:
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Your name, phone number, email, and address
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Project and appointment details
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Messaging preferences and opt-in status
2. HOW WE USE YOUR DATA
We use your information to:
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Schedule and deliver services
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Send service-related updates and occasional promotions
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Improve customer experience
3. TEXT COMMUNICATION COMPLIANCE
We follow all applicable laws, including the TCPA:
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Texts are only sent with your express consent
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You can opt out at any time by replying STOP
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We never require text consent as a condition of purchase
4. DATA SHARING & TRANSFER POLICY
To be fully transparent:
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We do not transfer, sell, or share your personal information with any external organizations for any purpose, even with consent.
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We do not transfer consumer data under any circumstances.
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Data is only processed by our internal team or trusted service providers solely for the purpose of delivering our services.
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Data is never used by external parties or transferred beyond our systems.
5. DATA SECURITY
We implement appropriate physical and digital safeguards to protect your personal data from unauthorized access, misuse, or disclosure.
6. YOUR RIGHTS
You may:
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Request a copy or deletion of your personal data
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Opt out of any promotional communication
To do so, contact us at the information provided below.